Who We Are

Drew Bird, MSc, MA – Principal

drew birdCombining hands-on senior leadership expertise with research informed approaches, Drew’s experience spans a wide variety of fields related to the identification, development, alignment, and engagement of leaders in today’s organizations. His practical approach, energy, and enthusiasm create solutions and environments that allow leaders, their teams, and their organizations to thrive.

Over the course of his career, Drew has worked with organizations in Canada, the US, and the UK, including the London Stock Exchange, the Bank of England, the United Nations, and Osborne-McGraw-Hill. This broad exposure has allowed Drew to see first-hand what a difference effective leaders, and effective leadership practices, can make to an organization.

In 2009 Drew was a co-founder of the British Columbia Health Authority Leadership Development Collaborative, a joint effort by the provincial health authorities to establish a uniform approach to leadership development, succession planning, and other leadership talent management practices. This initiative, which uses the LEADS Capability Framework as its foundation, now includes the first cross-organizational leadership mentoring network in Canada, and a range of front line, mid-level, and executive leadership development programs. Drew has since gone on to work with select clients from both the private and public sectors, including Alberta Health Services, the largest healthcare provider in Canada, where he is leading the design and implementation of both the succession planning and leadership development strategies. Drew also continues to work individually with leaders from a range of organizations, and at all organizational levels, supporting them and their teams on day-to-day business issues and long term strategic challenges. Drew’s engaging style and depth of subject matter knowledge make him a sought after presenter and facilitator on a wide range of topics.

Drew holds an MSc in Organizational Psychology from the University of London, England, and an MA in Leadership from Royal Roads University in Victoria, Canada. He is currently preparing for Doctoral level work. Drew is a member of the Society for Industrial and Organizational Psychology.

When not pursuing his passion for organizational and individual improvement, he is an avid sailor, triathlete, and cyclist. His love of travel has taken him all over the world, including Canada, the US, Australia, Africa, and Europe.


Terry Miller, MBA

With more than 10 years of innovative practice and achievement, Terry provides inclusive, terry millerinspirational and strategic future-focused organization development consulting. He has designed and supported outcome oriented planning and change initiatives across a wide range of service and manufacturing sectors including health care, metals manufacturing, public utilities, pulp & paper, forestry, tourism, the GIS sector, and community development. He has designed & facilitated strategic & tactical planning processes, cultural transformation initiatives, and many teambuilding processes, both large and small scale.

Terry is one of western Canada’s most experienced practitioners in the emerging practice of capturing mass narrative to help organizations first diagnose and then grapple with seemingly intractable problems or social environments. These new approaches to management practices are aimed at better equipping organizations to adapt to rapid and emergent change.

Terry works with individuals companies, organizations and communities who are looking for meaningful change, innovative solutions, maximum resiliency and concrete action plans.


Laurie Mills, M.Ed, ACC, CHRP

Laurie is an ICF credentialed Personal and Executive Coach (ACC) and a Certified Human Resource Professional (CHRP).  She holds a Master Degree in Adult Education as well as a Certificate in Human Resource Management.

Through her professional practice Laurie helps people to transform their personal relationship with their workplaces and with their own careers.  As an agent of change for business leaders, she brings expert advice in people management strategies/skills.

Laurie is passionate about developing more dynamic workplaces where people are respected, recognized for their unique talents and encouraged to succeed.  She facilitates learning in the areas of personal and organizational change with a focus on leadership strength and healthy team dynamics.

As a Personal and Executive Coach, Laurie guides those in management positions to new heights as they develop their competence and confidence as leaders.  She also creates support and structure for individuals who are keen to take the reins of their own career and steer it in a direction that brings heart and passion to their work.

For the past 15 years, Laurie has enjoyed a range of roles in the public and private sectors.  After moving to the Okanagan in 1999, she coached professionals in transition for five years.  Prior to that she lived and worked in the eastern Arctic for two years designing, managing and teaching programs for Inuit students in the areas of H.R. Management, leadership and life skills.  Before her move to the North, Laurie worked for CP Rail as an H.R. Advisor for Field Operations, acting as a change agent and coach for a district-wide network of cross-functional senior and mid level managers.

When she isn’t working, Laurie strives to keep her life in balance with yoga, rock climbing and volunteer activities.


Lorraine Elliot, MSc

Lorraine has spent the better part of two decades working with organizations and their employees to increase performance effectiveness. Through training, restructuring and re-visioning of management priorities and principles, she has effected significant changes in operational values and behaviours that lead to cultural shifts, greater internal trust and productive risk taking. Lorraine applies an evidence-based approach to organizational practice as well as her significant experience leading high performing professional teams in several private and public enterprises.

Lorraine holds a BSc from the University of Toronto, an MSc in Organizational Psychology from the University of London and post-graduate qualifications in Adult Education and Psychometric Testing.